For Sale and Free guidelines

What's allowed

Allowed:

Selling and giving away personal items
Selling homemade goods in the Neighbor Made category
Offering free or paid casual services (e.g. babysitting, dog walking) in the Neighbor Services category
Individual owners listing their own property for rent or sale/rental space within their home, or searching for roommates
Pet adoption or re-homing (selling of pets or any live animal is not allowed)
Posting about garage sales (though we recommend creating an event)

Not allowed:

Posting items for free or for sale outside of the For Sale and Free section (you must use the Sell or give away option when posting)
Listing items that you are selling for a business, including resellers, and commercial consignment and estate sellers
Listing items as part of an incentive sales program ( e.g. Mary Kay, Amway, Avon, Scentsy, etc.)
Realtors listing properties for sale, rent, or lease
Listing gift cards
Posting “personal ads” to use Nextdoor as a dating service
Listing the same item or service more than once at the same time
Deleting and reposting a listing in order to increase its visibility (Note: Reposting a listing is allowed once the previous listing has expired)
Overposting listings in a way that prevents other neighbors from getting fair visibility for their listings
Posting links to items on other classified sites
Selling, offering, or trading items on our list of prohibited goods and services
Price gouging, AKA charging an unreasonably high price for essential consumer goods and services during an emergency or disaster

QUICK TIP

If you’re creating your post while in the newsfeed, select the Sell or give away option when posting items that you’re selling or giving away, otherwise the post may be reported and removed. You may post about sales events like garage sales in the main feed, but if you want to make multiple posts about items you're selling, those belong in the For Sale & Free section.

See the full list of prohibited goods and services.

Our policies on illegal or regulated goods and spam also apply to For Sale and Free.

IMPORTANT NOTE

If you choose to use a payment app (P2P) keep these things in mind:

Use a trusted, established platform like Venmo, PayPal, Zelle, or Cash App.
Use strong password protection. Don't go for convenience.
Use a credit card vs a debit card and monitor your bank account for any unauthorized transactions.

Seller code of conduct

Trust is essential to creating a neighborly experience on Nextdoor. We want neighbors to feel comfortable selling and buying from each other.

To help facilitate this trust, follow this code of conduct based on the main principle of our Community Guidelines: Everyone here is your neighbor. Please treat each other with respect.

Follow through. After you’ve made arrangements for pickup or delivery of an item, show up or be available at the agreed upon time.
Sell as advertised. Make sure that your listing accurately reflects the condition of the item and the price at which you want to sell it. Don’t surprise buyers by increasing the price, or not offering the item as advertised in your listing.
Don’t profit from the generosity of other neighbors. There are many generous neighbors on Nextdoor offering their items for free. Taking advantage of that generosity by selling an item you received for free is considered a breach of trust.

While Nextdoor does not assume responsibility for the risk of transactions, neighbors may report sellers who violate this code of conduct. If you feel that a neighbor has violated this code of conduct, we encourage you to reach out to them via direct message to resolve your concerns. If that doesn’t work, you can provide feedback about your experience to the Nextdoor Support team.

If we receive complaints about an individual seller, we may take one or more of the following actions:

Contact the seller with a warning.
Place the seller on read-only access temporarily or permanently.
Suspend the seller’s account temporarily or permanently.

PLEASE NOTE

Disputes and interactions that have occurred outside of the Nextdoor platform cannot be verified by Nextdoor Support. As a result, we may require complaints from multiple buyers before taking more severe actions like restricting a seller’s access to Nextdoor.