Privacy Policy 2026

This Privacy Policy (“Privacy Policy”) is effective January 1, 2026. To review our previous Privacy Policy, please click here.

Welcome to Nextdoor! Nextdoor is the essential neighborhood network for over 100 million neighbors, offering trusted local news, real-time safety alerts, neighbor recommendations, for sale and free listings, and events. Nextdoor connects neighbors to the conversations and local gems that matter most in their communities. Businesses, publishers, and public agencies use Nextdoor to engage with neighbors at scale. If it's happening in your neighborhood, it's on Nextdoor.

We invite you to read this Privacy Policy, which explains our privacy practices and how we handle personal information collected through Nextdoor, our marketing activities, our live events, from third-party sources, and other activities described in this Privacy Policy. This Privacy Policy also explains how we use and share such information and choices you have about your personal information.

This Privacy Policy should be read alongside our Member Agreement, and capitalized words used but not defined in this Privacy Policy have the meanings given in those Terms.

Unless otherwise indicated, this Privacy Policy applies to all of our Services in all geographies in which Nextdoor offers its Services. Some features of our privacy practices apply only to our Services offered in particular geographies; please see our Jurisdiction-Specific Disclosures section below for additional information.

Who Provides Your Services?

Australia

If you reside in Australia, your services are provided by Nextdoor Australia Pty Ltd, Angel Place, Level 17, 123 Pitt Street, Sydney, New South Wales 2000, Australia. Email: privacy@nextdoor.com.

Canada

If you reside in Canada, your services are provided by Nextdoor Canada Ltd., 18 King Street East, Suite 1400, Toronto, Ontario M5C 1C4. Email: privacy@nextdoor.com. You may reach our Data Protection Officer at dpo@nextdoor.com.

European Union

If you reside in the European Union (“EU”), your services are provided by Nextdoor EMEA Limited, First Floor, Penrose 2, Penrose Dock, Cork, T23 YY09, Ireland. Email: privacy@nextdoor.com. You may reach our Data Protection Officer at dpo@nextdoor.com.

United Kingdom

If you reside in the United Kingdom (“UK”), your services are provided by Nextdoor Europe UK Ltd., 12 New Fetter Lane, London, EC4A 1JP. Email: privacy@nextdoor.com. You may reach our Data Protection Officer at dpo@nextdoor.com.

United States

If you reside in the United States, your services are provided by Nextdoor, Inc., 420 Taylor Street, San Francisco, CA 94102. Phone: +1 415-569-7971. Email: privacy@nextdoor.com.

How to Contact Us

If you would like to contact us regarding this Privacy Policy or with any questions or comments about our privacy practices, please use the information provided above to contact the Nextdoor entity that provides Services where you reside.

Jurisdiction-Specific Disclosures

The notices and choices described above apply to all Members (and other individuals, as applicable), and people can access, delete, or take other actions with respect to their Nextdoor accounts and personal information. See Section 4 below titled “What Are My Choices?”.

In addition, residents of certain jurisdictions may have specific rights or may be entitled to additional specific notices about our privacy practices. The following sections provide those jurisdiction-specific notices and describe those rights. If you are a resident of one of the following jurisdictions, please review the section about that jurisdiction.

European Union

If you are a resident of the European Union, please see this notice.

United Kingdom

If you are a resident of the United Kingdom, please see this notice.

United States

If you are a resident of one of the following states, please see the relevant notice.

California. If you are a resident of California, please see this notice.
Other U.S. Privacy States. If you are a resident of Colorado, Connecticut, Delaware, Iowa, Indiana, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, please see this notice.

Contents of this Privacy Policy

1. What Personal Information Is Collected?

We may collect personal information about you from you directly, from other Members or other users of our Services, through technology that automatically collects information from your browser or device, and from third-party sources.

1.1 Personal information we may collect from you

Your personal details. When you sign up for Nextdoor, you will need to provide certain information about yourself, such as your name, email address, and physical address. In certain jurisdictions, you may also be required to provide your date of birth or other information to verify your age. You may also choose to provide other personal details, either when you sign up or at a later time, such as a profile picture, your date of birth, your gender, race or ethnicity, and demographic information. Additionally, you may choose to reveal information about yourself in your Nextdoor profile, or when you post or comment on Nextdoor, which is described in more detail below.
Data from other accounts. If you use a third-party service, like Facebook, Google, or Apple to log in to Nextdoor, then you authorize that third-party service to share your personal information with us.
Contact lists. You may choose to share or sync your contacts with Nextdoor, including contacts’ names, email addresses, physical addresses, phone numbers, or other information included with your contacts.
Information you share about yourself and your neighborhood. You may share information about yourself in your profile, including your interests, skills, a profile photo, information about your household, and biographical information.
Payment information. If you make a payment either to or through Nextdoor, then you are providing our third-party payment processors with your payment card details and other payment information in order to complete the transaction.
Survey data. We may contact some Members to request participation in a survey or other general research.
Contests, sweepstakes, and prize drawings data. If you take part in a contest, sweepstakes, or prize drawing, then you may provide personal information, feedback, or comments in order to enter or take part in a contest, sweepstakes, or prize drawing.
Messages and email data. We collect information about you when you send, receive, open, read, or otherwise engage with messages, email, or other communications in connection with our Services.
Images, photos, and videos. You may choose to give permission for our Services to collect Content such as images, photos, videos, and other information from your device’s camera and photo library.
Geolocation. You may choose to grant our Services permission to access your device’s precise geolocation.
Business information. If you use our Business Services, you may share details about your association with a business and services offered by you or the business.
Booking information. If you book a service using a third party, you may share information related to the bookings you seek.
Event information. If you sign up for or register for a third-party event, you may share information related to yourself and the event.

1.2 Personal information we may collect from your browser or device

With your permission, where it is required by applicable laws, we, our service providers, and partners collect technical information when you visit or use Nextdoor, engage with our partners, or interact with Nextdoor’s marketing communications.

1.3 Personal information we may collect from third parties and public sources

We may collect information about you from third parties (such as companies we partner with or that provide services to us) and public sources.

1.4 Personal information we may collect about non-Members

If you have not registered to use Nextdoor, your information might still be collected.

2. How Is My Personal Information Used?

We use personal information for the following purposes:

2.1 Establish and develop neighborhoods

We use personal information to identify and invite potential new Members to Nextdoor, and to set up new Nextdoor neighborhoods.

2.2 Set you up on Nextdoor

To get Members started on Nextdoor, we use personal information to:

Confirm Member accounts using several techniques.
Populate Member profiles and personalize your experience of Nextdoor.

2.3 Provide, develop, and improve our Services

We use personal information, and both manual and automated systems, to analyze and use your Content and other information.

2.4 Create and maintain a trusted environment

We may use your information to help create and maintain a trusted environment on Nextdoor.

2.5 Advertising

We use personal information to provide and improve advertisements and other commercial offerings both on and off our Services.

2.6 Research and development

We use personal information for research and development purposes.

2.7 Other purposes, with your permission

With your permission, we may also use personal information for purposes that are not specifically described here.

3. How Is My Personal Information Shared with Others?

We share personal information with other Members or other companies as follows:

3.1 Content you share on Nextdoor

Nextdoor is a platform that neighbors around the world turn to daily to give and get helpful information. To that end, the Content you share on Nextdoor may be visible to other Members, businesses, governments and agencies, or the public.

3.2 Account confirmation

We may share personal information with our verification partners to try to make sure that you are who you say you are.

3.3 Legal and safety reasons

We may retain, preserve, or share your Content and personal information with law enforcement, government authorities, and private parties if we have a good-faith belief that it is reasonably necessary.

3.4 Advertising

If you view, click on, or reply to an advertisement or other offer on our Services, we may share your reply and limited Member information.

3.5 Third party partners

Nextdoor may partner with third parties that give Members the ability to book a range of different offerings.

3.6 Service providers

We may also share personal information with Nextdoor’s service providers to help us operate, provide, develop, improve, understand, customize, support, and market our Services.

3.7 Social media

If you choose to share Content with personal information using social media features, information about you and the Content will be shared with the selected social media platform.

3.8 Within the Nextdoor corporate family

We may share personal information within our “corporate family” to help provide, maintain, and improve our Services.

3.9 Business reorganization

We may share personal information with the relevant participants in transactions involving a corporate divestiture, merger, or similar events.

3.10 Professional advisors

We may share personal information with our professional advisors, such as lawyers, accountants, auditors, etc.

3.11 Payment processors

Any payment card information you use to make a purchase on our Services is collected and processed directly by payment processors.

4. What Are My Choices?

In your Privacy Settings, you can choose the degree to which personal information is shared in your personal profile and alongside your posts.

5. How Long Is My Personal Information Kept?

We retain personal information in our server logs, our databases, and our records for as long as necessary to provide our Services or for the purposes set out in this Privacy Policy.

6. International Transfers of Personal Information

Nextdoor operates internationally, and your personal information may be transferred to and processed on servers outside the jurisdiction where you live.

7. How Is My Personal Information Protected?

7.1 Account security

Nextdoor uses technical and organizational measures intended to keep your data secure.

7.2 Other services and websites

This Privacy Policy does not apply to information collected on any third-party website or application.

8. Personal Information Relating to Children

Children are not allowed to use our Services if they are under 13 years old or not old enough for Nextdoor to process their personal information without parental consent.

9. Changes to this Privacy Policy

We may make changes to this Privacy Policy from time to time, so please review it periodically.